Quality Standards
In 1987 the International Organisation for Standardization, or ISO, established a series of international
quality standards called the ISO 9000 Series of Standards. These standards were
developed form the British Standards BS 5750 Parts 1-3. The series is not specific
to any one industry, but when used with proper industry-specific standards, helps
build a strong foundation for a quality system. The idea behind ISO is to promote standardization
which will facilitate the international exchange of goods and services. The BS EN versions of these standards
are as issued by the BSI.
In 2000 BS EN IS0 9001:2000 replaced and superseded BS EN ISO 9001,BS EN ISO 9002 and BS EN ISO 9003
For Reference a list of the relevant standards is provided below;
- ISO 8402 Quality management and quality assurance - Vocabulary
- BS EN ISO 9000:2000 Quality management systems. Fundamentals and vocabulary
- BS EN ISO 9000-1:1994 Quality management and quality assurance standards - Part 1: Guidelines for section and use
- BS EN ISO 9000-2:1997 Quality management and quality assurance standards - Part 2: Generic guidelines for the application of ISO 9001
- BS EN ISO 9000-3:1997 Quality management and quality assurance standards - Part 3: Guidelines for the application of ISO 9001 to the development, supply and maintenance of software
- BS EN ISO 9001:2000 Quality management systems. Requirements
- BS EN ISO 9004-1:1994 Quality management and quality assurance standards. Guidelines
- BS EN ISO 9004:2000 Quality management systems- Guidelines for performance improvements
- BS EN ISO 9004-2:1991 Quality management and quality system elements - Part 2: Guidelines for services
- BS ENISO 9004-4 :1993 Quality management and quality system elements - Part 4: Guidelines for quality improvement
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ISO 9000 provides the user with guidelines for selection and use of ISO 9001
ISO 9004 provides guidelines for internal use by a producer developing its own quality
system to meet business needs and take advantage of opportunities.
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